ACI ranks Keflavik International Airport first class

keflavik terminal guysThe Airports Council International surveys the quality and passenger services of 127 different major international airports. There are some 30 different aspects of customer service which are included in the survey. In the latest quarterly report, Keflavik International Airport in Iceland maintains its first class standing, providing exceptional passenger services. Keflavik was named as Europe’s second best gateway in the most recent survey.

Keflavik airport is located in Iceland, an island nation in the northern part of the Atlantic Ocean. Its central location between North America and Europe provides a very convenient stopover for transatlantic flights as well as private aircraft and fuel stops. Continue reading

Icelandair officially one of Europe’s most reliable airlines

Icelandair-logo-back-wing-smallIcelandair ranked highly in the new Association of European Airlines (AEA) consumer report. According to the report, Iceland’s oldest and largest airline was the only European airline not to cancel a single flight between November 2008 and this March.

Icelandair was found to be the second most punctual European airline on long haul routes and the third most punctual on short and medium haul routes – an important statistic for an airline that serves so many of its passengers with short stopovers at its hub airport as they fly between Europe and North America. Continue reading

Icelandair commences flights to Stavanger in Norway

birkir-og-borgarstjoriIcelandair, the airline connecting Europe and North America through Iceland, began its new Stavanger to Reykjavik route today. This means Stavanger now has good value and easy connections to seven top cities in the USA and Canada – as well as to Iceland itself.

Today, Icelandair began its new twice-weekly flights to Stavanger from Reykjavik. To celebrate the event, the Mayor of Stavanger, Leif Johan Sevland and the Director of Stavanger Airport, Leif Lorintzen welcomed Birkir Holm Gudnason, Icelandair CEO, and other passengers at a reception ceremony in Stavanger.

Icelandair operates a daily service to the Norwegian capital, Oslo, and has dome for many years. The airline also started flights to Bergen on the west coast of Norway two years ago. This summer there will be daily flights from Oslo, four times a week from Bergen and two times a week from Stavanger.

“The Icelandair business idea is to use the geographical location of Iceland between North America and Northern Europe for profitable airline operations,” Icelandair CEO Birkir Holm Gudnason says, pointing out the potential of the increased services to Norway.

“These west Norwegian communities, Bergen and Stavanger, each have a similar population to Iceland, they have strong economies and highly developed tourism, especially in the cruise business. There are also strong historical and social ties between Iceland and this area, and a large number of Icelanders live there. This fits our model and strategy. We are confident that we can build up a very convenient service with sales in all our markets – in North America, in Iceland and in Norway. Icelandair can now offer quite superior connections to and from the region and North America,” he continued.

Icelandair is Iceland’s biggest airline and offers passengers flights between 18 European cities and Iceland – with quick and convenient connections on to North America. The airline even offers travellers the chance to stay in Iceland for a few days at no extra cost.

Icelandair’s newly redesigned planes offer a high tech and comfortable twist to the North Atlantic’s best value airline.

More details about flights to Stavanger and all other Icelandair destinations are available at www.icelandair.com

Iceland’s image as a destination stronger than ever

icelandair-logo-back-wing-smallIceland’s financial difficulties have put the spotlight on the North Atlantic nation like never before and a new study reveals the country’s image as a tourist destination has actually improved as a result of all the bad news.

A study conducted in February asked people in Denmark, Germany and the UK about their opinions of Iceland as a travel destination. The results show that interest in visiting the country has actually increased since the global banking crisis hit last autumn. The survey focused on respondents’ impressions of the destination and not on the fact that visiting Iceland now costs less than in previous years.

The survey results were revealed at a symposium last week organised by the Trade Council of Iceland, the Public Relations Society of Iceland and the Iceland Tourist board, among others.

According to the Eye for Image agency, Iceland’s image did not suffer as a result of the financial collapse because any publicity is good publicity, as the saying goes. Despite the negative content of a lot of the news, Iceland is very topical at the moment – an opportunity the country needs to seize and direct to its own advantage, Eye for Image’s David Hoskin said.

Iceland’s biggest airline, Icelandair has been using the extra publicity to push the idea of Iceland as a tourist destination with good results.

Icelandair flight bookings for this summer are already much better than expected. Tourists are being attracted to Iceland not only by the stunning scenery, the world-class angling, the elves and the puffins: it goes almost without saying that the weakness of the Icelandic krona is also a major reason to visit Iceland at the moment.

According to the survey, the first thing 55 percent of Britons think about when the word ‘Iceland’ is mentioned is nature. Many in the UK leg of the survey also characterised the Icelandic people as charming and kind.

The Germans agree, describing Icelanders as comfortable and hospitable to be around. Respondents in Germany also associate Iceland with beautiful houses and a good standard of living.

Respondents in Denmark think of Iceland mostly as a small nation that ‘knows how to get by’.

For further details on travel to Iceland, take a look at www.icelandair.com

Islandsbanki takes large stake in Icelandair Group

icelandair-logo-back-wing5Two businesses which had major investments in Icelandair Group have had their investments seized – leaving Islandsbanki Bank holding a 47 percent stake in Icelandair Group.

In a press release today, the Bank stresses that Icelandair Group does not bear responsibility for the collapse of two shareholding companies and that business will continue as usual. Islandsbanki claims to be relatively happy with the situation. Continue reading

Icelandair deals for Iceland Holland football match

icelandair-logo-boeing1Iceland will clash with the Netherlands on the green grass of Laugardalsvollur in Reykjavik on Saturday 6th June. The two countries will be competing in the second leg of their qualification battle in Group 9 for the FIFA World Cup 2010 in South Africa.

The Dutch and Icelandic men’s football teams already met in Rotterdam, with Holland winning October’s match 2-0.

Group leaders, the Netherlands will almost certainly be making the trip to South Africa; but third place Iceland still have a chance too and will be pushing their Dutch visitors hard in June.

Icelandair supports football in Iceland by being one of the national team’s main sponsors and by offering special football travel deals for fans eager to see the game in person.

Dutch tourists in Iceland are always among the most numerous and are already booking in their hundreds to follow their team, at the same time as enjoying Iceland travel in springtime.

Icelandair has added two flights to its daily Amsterdam schedule and increased aircraft size on departures around the time of the game.

It’s a long time since the last Iceland Holland football match took place in Iceland. The two teams were together for Olympic qualifying in 1988 and for European Cup qualifying in 1984. Both Iceland home games in those competitions ended in a draw.  

“The Dutch team is really strong, but ‘Our Boys’ have frequently shown how at home they are playing stronger teams on the world stage – especially if the support in the stadium is as powerful as recently,” the Icelandic ticketing website extols.

Dutch football fans are queuing up to visit Iceland just to make some noise to put the Icelanders off!

More details at www.icelandair.com

Icelandair Group releases positive first quarter results

icelandair-logo-back-wing1Icelandair Group, parent company to Icelandair, released better than expected first quarter 2009 results on Friday, buoyed by Icelandair and Travel Service.

In spite of the extremely challenging operating environment, Icelandair Group Friday released better than anticipated first quarter results.

Iceland’s biggest airline, Icelandair gave its best first quarter performance since the company took its current form in 2001; due largely to foreign travellers wanting to visit Iceland for the favourable exchange rate of the Icelandic krona.
Passenger numbers have increased considerably on flights from Paris to Reykjavik and Amsterdam to Reykjavik, among others.

Travel Service was not a part of Icelandair Group in the first quarter of 2008.

Icelandair Group’s total turnover in the first three months of the year increased 48 percent on 2008 to ISK 20.7 billion; but EBITDA was negative by ISK 2.3 billion, compared to 0.9 billion last year. The first quarter is always the hardest and usually returns a loss; and this year’s predicted loss was ISK 4.1 billion – nearly double the actual figure.

EBIT was negative by ISK 3.5 billion and was negative by ISK 1.7 billion last year. First quarter losses this year after tax amounted to ISK 3.6 billion, compared to ISK 1.7 billion in 2008.

The Group’s assets amounted to ISK 98.1 billion at the end of March 2009, as compared to ISK 98.9 billion at year-end 2008. Icelandair Group’s cash position has not been severely affected either; taking a drop from ISK 3.3 billion first quarter 2008 to ISK 2.8 billion in 2009. The equity ratio was 17.2% at the end of March 2009, down from 20.3% at the end of 2008.

EBITDA for the whole year 2009 is estimated to be approximately ISK 6 billion.

Icelandair Group is an Icelandic travel company comprising Icelandair, Air Iceland, Travel Service, Icelandair Hotels, Bluebird Cargo, Icelandair Cargo, Financial Services, Iceland Travel, Icelease, IGS, Loftleidir Icelandic, and SmartLynx.

Icelandair and Travel Service were the Group’s strongest first quarter performers.

Icelandair CEO Birkir Holm Gudnason says the company’s ability to instantly shift sales focus from the Icelandic market to overseas helped to offset a serious drop in Icelandic passengers travelling overseas following the banking crisis.

The number of foreign visitors to Iceland using Icelandair increased by 11 percent in the first quarter and now account for over half the airline’s passengers for the first time ever. The airline has also forged ahead with plans for new, ambitious routes.

More details on Icelandair, including Friday’s first-quarter investors’ report, can be found at http://www.icelandairgroup.com/investor-relations/news/

Icelandair hefur beint áætlunarflug til Seattle í Bandaríkjunum

Reykjavík 25. mars 2009: Icelandair, dótturfélag Icelandair Group, mun hefja beint áætlunarflug fjórum sinnum í viku milli Íslands og Seattle á vesturströnd Bandaríkjanna þann 22. júlí næstkomandi.

• Viðskiptatækifæri sem gefst vegna breytinga á alþjóðamörkuðum
• Fellur inn í leiðakerfi sem byggir á legu landsins í beinni flugleið milli Norður-Ameríku og Norður-Evrópu
• Hagkvæmar Boeing 757 þotur Icelandair henta einstaklega vel í flugið
• Skapar gjaldeyristekjur, allt a eitt hundrað atvinnutækifæra og eflir ferðaþjónustuna

Birkir Hólm Guðnason, framkvæmdastjóri Icelandair:

“Icelandair rekur öflugt leiðakerfi og velgengi þess byggir á stöðugri útsjónarsemi, þróun og aðhaldi. Við brotthvarf SAS af markaðinum milli Skandinavíu og Seattle í sumar myndast tækifæri fyrir Icelandair, því vegna staðsetningar landsins getum við nýtt Boeing 757 þotur í flugið, en þær eru mun hagkvæmari en þær breiðþotur sem jafnan fljúga milli Seattle og Evrópu. Með millilendingu hér á landi dreifast farþegar til og frá fjölmörgum Evrópuborgum, líkt og í öðru tengiflugi félagsins. Samkeppnishæfni Icelandair á leiðinni milli Seattle og Evrópu er því góð og við getum boðið 3-4 klst. styttri flugtíma en aðrir geta frá höfuðborgum Norðurlandanna og fleiri stöðum. Jafnframt erum við í samstarfi við Alaska Airlines, sem er stærsta flugfélagið í Seattle, og því bjóðum við samdægurs góðar áframtengingar til borga eins og Las Vegas, Los Angeles, San Francisco og fleiri.

Þetta flug undirstrikar styrk og sveigjanleika Icelandair. Með starfsemi á fjölmörgum mörkuðum í Evrópu og Norður-Ameríku heldur Icelandair uppi öflugum samgöngum milli Íslands og umheimsins jafnvel þó dragi mjög úr utanferðum Íslendinga tímabundið. Við störfum í raun á þremur ólíkum mörkuðum, heimamarkaði á Íslandi, ferðamannamarkaði til Íslands og alþjóðamarkaðinum milli Evrópu og Norður-Ameríku. Við núverandi efnahagsaðstæður eru áherslurnar á að fá ferðamenn til landsins og á þátttöku í alþjóðafluginu. Farþegarnir í Seattlefluginu koma langflestir af alþjóðamarkaði. Við gerum ráð fyrir að aðeins um 7% farþeganna verði Íslendingar, en um 93% verða útlendingar – að hluta ferðamenn til Íslands og að hluta fólk á ferð milli heimsálfa.

Nú eru almennt erfiðir tímar í alþjóðaflugi, en Icelandair hefur áður synt gegn straumnum. Eftir hryðjuverkaárásirnar 11. september 2001 dró mjög úr eftirspurn í flugi, en Icelandair greip tækifæri sem gáfust og á árinu 2002 náði félagið sínum besta rekstrarárangri á meðan önnur flugfélög börðust í bökkum. Icelandair gerði á fyrri hluta síðasta árs umtalsverðar hagræðingaraðgerðir í ljósi versnandi efnahagsástands og við fall íslensku bankanna breytti félagið um áherslur í sölustarfi sínu. Bættur kostnaðarastrúktúr skapar sóknarfæri og afkoma fyrstu mánuði ársins er betri en áætlanir gerðu ráð fyrir. Rekstur Icelandair er því traustur.

Það er sérstakt ánægjuefni að þessi ákvörðun kallar á aukna starfskrafta í fluginu og við gerum ráð fyrir að með því skapist beinn starfsvettvangur fyrir allt að eitt hundrað starfsmanna auk þess sem aukin ferðamannastraumur til Íslands skapar mikilvæg störf um allt land. Þar að auki er Seattle mjög aðlaðandi borg og skemmtileg heim að sækja, auk þess sem hún er systurborg Reykjavíkur”

Flogið verður fjórum sinnum í viku, frá Íslandi á mánudögum, miðvikudögum, föstudögum og laugardögum, brottför kl 17.00 og koma til Seattle kl 16.45. Frá Seattle verður flogið á þriðjudögum, fimmtudögum, laugardögum og sunnudögum, brottför kl 15:30 og koma til Íslands kl. 06:45

Icelandair á sér 72 ára sögu og fá alþjóðleg flugfélög eiga sér jafn langa hefð í flugi milli Evrópu og Norður-Ameríku. Nú býður félagið viðskiptavinum sínum frábæra þjónustu á þremur farrýmum, Saga Class, Economy Comfort og Economy, en í þotunum eru ný sæti og afþreyingarkerfi fyrir hvern og einn. Félagið hefur verið þáttakandi í IATA frá 1950, í AEA frá 1957 og í Flight Safety Foundation frá 1966.

Guðjón Arngrímsson
Corporate Communications
gudjon@icelandair.is
(+354) 5050 393

ICELANDAIR ANNONCE L’OUVERTURE DE SA LIGNE VERS SEATTLE

Icelandair annonce l’ouverture d’un nouveau vol entre Reykjavik en Islande et Seattle dans l’Etat de Washington aux Etats-Unis, à partir du 22 juillet 2009.

Les vols décolleront de Reykjavik à 17h00 les lundis, mercredis, vendredis et samedis pour une arrivée prévue à 16h45 à Seattle. Par ailleurs, Icelandair coopèrera avec la compagnie Alaska Airlines afin de proposer des correspondances vers la côte ouest des Etats-Unis, incluant notamment San Francisco, Las Vegas, Los Angeles, Anchorage et San Diego.

Les vols partiront de Seattle à 15h30 les mardis, jeudis, samedis et dimanches et arriveront à Reykjavik à 06h45 le lendemain matin assurant ainsi des correspondances immédiates vers Paris et dix des principales capitales européennes.

Le Boeing 757 d’Icelandair équipé de 183 sièges propose trois classes de voyage, la classe affaires Saga Class, l’Economy Comfort et la classe Economy, ainsi qu’un système de divertissement dernier cri pour chaque passager.

Dans le contexte actuel, cette ouverture de ligne peut paraître surprenante mais Icelandair est connu pour ses initiatives à contre courant, qui souligne la force et la diversité de la compagnie. Par notre activité sur un certain nombre de marchés en Europe et en Amérique du Nord, nous offrons de fantastiques opportunités de transport aérien entre l’Islande et le reste du monde, même si aujourd’hui la compagnie concentre ses efforts sur le tourisme à destination de l’Islande.

Pour répondre à cette demande croissante pour cet été, outre son vol quotidien au départ de Paris, Icelandair double sa fréquence les lundis, mercredis et vendredis et rajoute trois vols supplémentaires les samedis 4 – 11 et 18 juillet. La compagnie augmente ainsi sa capacité pour offrir jusqu’à 11 vols hebdomadaires.

Aujourd’hui le réseau d’Icelandair s’étend sur 25 destinations internationales dont 6 à destination de l’Amérique du Nord et 18 à destination de l’Europe. Tout son réseau est basé sur la position géographique centrale de l’Islande entre l’Europe et l’Amérique du Nord.

Icelandair transporte environ 1.5 million de passagers par an, ce qui représente plus de 5 fois la population islandaise.

La compagnie nationale a été fondée en 1937. A ce jour, elle est la seule compagnie en activité à traverser l’Atlantique depuis un si grand nombre d’années. Icelandair est membre de l’IATA depuis 1950, membre de l’AEA depuis 1957 et de l’International Flight Safety Foundation depuis 1966. La sécurité, les horaires adaptés, des temps de vol limités, la ponctualité et le service à la clientèle ont contribués à la bonne réputation d’Icelandair.

A propos d’Icelandair
Icelandair est une des compagnies qui s’est développée le plus rapidement dans l’industrie du tourisme et de l’aviation. La compagnie dessert 23 destinations vers l’Amérique du Nord et l’Europe. A partir du mois d’avril, Icelandair opère jusqu’à 11 vols hebdomadaires au départ de Paris en B757-200 et B757-300.

Contact presse:
Anne-Marie Pécheur
Cellet Marketing & RP France
21 rue Ernest Cognacq – 92300 Levallois Perret
Tel: 01 41 05 49 81
Email: anne-marie@cellet.fr

New Seattle route announced by Icelandair

A new scheduled service connecting London Heathrow with Seattle-Tacoma will be launched by Icelandair on 22nd July 2009. As all flights connect in Reykjavik, passengers will have the option of an Icelandic stop over at no extra cost.

Iceland’s biggest airline is to fly four times a week (on Mondays, Wednesdays, Fridays and Saturdays) leaving London at 13.00 and arriving at 16.45 in Seattle. Working in co-operation with Alaska Airlines, this early arrival allows for a host of onward connections to destinations in the western United States and Canada, including: Anchorage, Calgary, Las Vegas, Los Angeles, San Diego, San Francisco and Vancouver. Returning flights depart Seattle on Tuesdays, Thursdays, Saturdays and Sundays at 15.30, arriving in London at 11.45 the following day. Flights to Seattle will also be available from Manchester, but will require an overnight stopover in Iceland.

Flights to Seattle will be covered by 183-seat Boeing 757 planes with Saga Business Class, Economy Comfort Class and Economy Class seating. Passengers will enjoy new leather-upholstered seats with state-of-the-art personalised entertainment systems.

Known as an aviation pioneer, Icelandair still uses its mid-Atlantic hub in Iceland to connect Europe with North America; so despite the current economic climate, the Seattle service is considered an opportunity to provide customers with a new destination and cost-effective way to travel to the western United States and Canada. “One could say the launch of the Seattle service smells like Viking spirit,” said Hjorvar Saeberg Hognason, General Manager – UK & Ireland. “With its accessible nature, active lifestyle and music scene, Seattle is a very similar destination to Iceland. We believe both are growing destinations waiting to be explored. And with the option of the Iceland stopover, we hope that passengers will consider combining Seattle and Iceland to make a unique holiday.”

Icelandair has a 70 year history and is proud to be among the world’s longest established airlines. The airline has been a member of IATA since 1950, a member of AEA since 1957 and the International Flight Safety Foundation since 1966. Today, Icelandair’s route network is composed of 25 international gateways including London Heathrow and Manchester in the UK. In addition to Seattle, Icelandair also provides service to Reykjavik, Iceland and six North American gateways: Boston, Halifax, Minneapolis-St. Paul, New York City, Orlando and Toronto.

Visit www.icelandair.co.uk for further information.